Frequently Asked Questions


A: We take all major credit cards and our system stores the information securely.
A: Our typical system is to serve certain areas on two days of the week. For example if we pick up from your area on Tuesday we will deliver your order on Friday and what we pick up on Friday we will deliver on Tuesday.
A: We will bend over backwards to make sure you are ready for your emergency. There may be an additional charge depending on the situation
A: We give you garment bags that have your account identification on them.
A: It really is personal preference but generally speaking the more often you clean your clothes the longer they will maintain their vibrant color and fresh crisp look.
A: We use the very best chemicals and the decades of mastered techniques. Often mixing our efforts with home cleaning solutions does more harm than good. The best rule is to get it to us as soon as possible.
A: We professionally clean more clothes in one day than most people wear in 5 years. Sometimes things happen for various reasons. We take a reasonable businesses approach to make sure that the situation is resolved.
A: We use the latest technology in our facility from the best software to scanners to insure that your garments are in the best hands. If an issue occurs we will resolve it with a reasonable businesses approach. The best practice is to always count your garments and contact us immediately if there is a discrepancy.
A: Wedding dresses are cleaned, restored, and preserved.
A: Yes. We clean and preserve garments that have been in families for multiple generations. The garments are boxed and sealed so they can last for many more generations to come
A: Yes, we have a full staff of seamstresses and tailors that will get you looking your best. We can even have someone to fit you at your home or office for an additional fee. Please inquire.
A: Dry cleaners call these stains invisible stains, usually from perfume, hair spray, or clear liquids. More often than not these stains will surface when come into contact with heat. Unfortunately they usually do not come out.
A: We clean leather, suede, fur, and a lot more.
A: Yes, we clean area rugs.